In-Store Purchase & Returns

Everything is available in person.

All BW Wellness products are sold exclusively at our Tenafly location. Come in, try everything, and take it home the same day.

In-store purchase only

We do not offer online purchasing or shipping. All products must be purchased in person at our Tenafly shop.

ExperienceAvailabilityBenefit
In-Store OnlyAvailable during shop hoursNo shipping fees — ever
Same-Day Take HomeWalk out with your purchaseNo waiting, no tracking
Try Before You BuyFeel every product in personStaff on hand to help

Visit us at 20 Washington St, Tenafly NJ. Open Monday – Friday 9 AM – 7 PM, Saturday 9 AM – 6 PM, Sunday 10 AM – 5 PM.

Returns & exchanges

Your satisfaction matters. If something isn't working for you, bring it back to the shop and we'll make it right.

01

Bring it in

Return to our Tenafly location within 30 days of purchase. Bring your receipt or proof of purchase.

02

Talk to our team

Our staff will review the item and help you find the best solution — exchange, store credit, or refund.

03

Leave happy

Refunds are processed on the spot to your original payment method. Exchanges are subject to availability.

Return conditions

  • Items must be unused, unwashed, and in original condition.
  • Apparel must have all original tags attached.
  • Final sale items are not eligible for return.
  • Exchanges are subject to product availability.

Still have questions?

Stop by the shop or reach out — we're happy to help.

Hours

Monday – Friday, 9:00 AM – 7:00 PM EST